Frequently Asked Questions

myStaffSchedule is a comprehensive web-based real-time clinical staff scheduling software designed to simplify and optimize workforce management for healthcare organizations. Our platform streamlines the complex process of creating, managing, and adjusting staff schedules, ensuring optimal staffing levels and improved operational efficiency.

Unlike manual scheduling or basic spreadsheet tools, myStaffSchedule offers real-time updates, intelligent shift allocation, advanced workforce management, and powerful analytics thereby reducing administrative burden and minimizing scheduling errors.

Yes! Our software is versatile and can be customized for various healthcare settings, including:
  • Hospitals
  • Ambulatory Surgical Centers (ASC)
  • Specialized Medical Practices
  • Small and large medical groups
  • Clinics
  • Nursing homes
  • Rehabilitation centers
  • Urgent care facilities
  • Non-clinical businesses

Our real-time scheduling feature allows:
  • Instant shift swaps and updates
  • Automatic notifications for schedule changes
  • Real-time availability tracking
  • Immediate conflict resolution
  • Mobile accessibility for staff and managers

Our software stands out through:
  • 100% client retention rate
  • Over 2,100 active users nationwide
  • Proven track record of operational excellence
  • Continuous innovation and customer-focused development
  • Tailored solutions for diverse healthcare environments
  • U.S. based customer support

Data security is our top priority. myStaffSchedule provides:
  • Advanced encryption technologies
  • Robust data protection protocols
  • Regular security assessments
  • Secure cloud-based storage
  • Comprehensive access controls

We provide comprehensive support, including:
  • 24/7 technical support. U.S. Based.
  • Dedicated implementation specialists
  • Online training resources
  • Video tutorials
  • Regular software updates
  • Personalized onboarding assistance

Our pricing is flexible and scalable:
  • Tiered pricing based on organization size
  • Per-user per month or per-user per year
  • No hidden fees
  • No implementation fee
  • Support included
  • Free demo and trial available

Yes! Staff can:
  • Request shift swaps through the mobile app
  • Get real-time manager approvals
  • Ensure shift compatibility based on qualifications
  • Receive instant notifications
  • Maintain full audit trails of shift changes

Our user-friendly interface requires minimal training:
  • Intuitive design
  • Contextual help and tooltips
  • Comprehensive online documentation
  • Optional professional training sessions
  • Dedicated customer success managers
© 2020-2025 myStaffSchedule by REN Enterprises, L.L.C., All rights reserved. U.S. Patent Pending. Thursday, August 21, 2025 5:26:26 PM